Trust Signals That Convert — Years in Business vs Review Count | The On Demand CMO
“Which builds trust faster on a service page: ‘Working in Wakefield since 2012’ or ‘120+ Google reviews, 4.7★’? Curious what you’d trust more.”

Why This Matters

Different trust cues persuade different visitors. Longevity signals stability; review volume signals social proof. Place one primary signal near your CTA and test which lifts clicks to booking.

Quick Action Checklist

  • Choose one primary signal for a 2–4 week test.
  • Position the signal adjacent to the primary CTA above the fold.
  • Measure: CTA click-through and booking conversion.
  • Swap to the other signal with the same layout; compare results.
  • Keep the winner as primary; relegate the other lower on the page.

Common Questions

Can I show both at once?

Yes, but keep one primary near the CTA to avoid clutter. Use the other further down the page.

What if reviews fluctuate?

Use “120+ reviews, 4.7★” and update monthly. Accuracy builds trust.

Related Resources

Want a simple A/B plan to test trust signals on your site?

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