Terms of Service

for The On-Demand CMO
(Neil Carroll trading as)

Welcome to The On-Demand CMO . By accessing or using our services, including our website, marketing tools, or communications (including SMS), you agree to the following Terms of Service.

1. Services Provided

We offer a range of services to help businesses enhance their marketing performance, including:

  • Strategic marketing consulting
  • Creation of tailored marketing plans
  • Recommendations for reputable agency partnerships
  • Access to our DIY Service: a subscription-based library of guides, videos, and strategic resources

2. Communication & Consent

By providing your phone number, you agree to receive communications via SMS or voice related to the services provided by On Demand CMO. These may include

  • Appointment confirmations or reminders
  • Updates on your marketing plan or subscription
  • Promotional messages about relevant services or resources

You may opt out at any time by replying STOP to any SMS message. For help, reply HELP or contact us at [email protected].

We do not sell or rent phone numbers to third parties.

3. Payment Terms

Payments for services are billed in advance on a monthly basis, unless otherwise agreed. Some services may require a one-time setup fee.
By using our services, you acknowledge and agree to the pricing and billing terms presented at the time of signup.

4. Cancellations

Cancellation requests must be submitted in writing or via email to our support team. No partial refunds are provided for unused time in a billing cycle.

5. Intellectual Property Rights

All strategic materials, frameworks, and branding guides provided remain the intellectual property of On Demand CMO (N Carroll t/a) and are licensed to clients for internal use only. Redistribution or resale without written permission is prohibited

6. Modification of Services and Terms

We reserve the right to update these Terms of Service at any time. Clients will be notified of significant changes either via email or by notices posted on our website.

7. Liability

To the fullest extent permitted by law, On Demand CMO (Neil Carroll t/a) shall not be liable for any indirect, incidental, or consequential damages. Total liability is limited to the amount paid by the client for the service in question.

8. Client Responsibilities

Clients agree to provide accurate and timely information needed to fulfill any service engagements. Failure to do so may impact service delivery.

For any questions about these Terms, please contact us at:
📧 [email protected]

Last updated: May 2025

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